The Citizens Advice service is the UK's largest advice provider. We are equipped to deal with any issue, from anyone, spanning debt and employment to housing and immigration plus everything in between.The Citizens Advice service is made up of our 394 Citizens Advice Bureaux located across England and Wales, all of which are registered charities, and Citizens Advice, also a registered charity. Citizens Advice is the membership organisation for bureaux. The service offers information and advice through face-to-face, phone and email services, as well as online via Adviceguide.org.uk to help people resolve their problems. Between them, our bureaux make face-to-face advice available from over 3,500 locations across England and Wales.* Between 2009 and 2010, we helped 2.1 million people with 7.1 million problems. We also use clients' stories anonymously to campaign for policy changes that benefit the population as a whole. Of the 28,500 people who work for the service, 21,500 of them are volunteers.* Through the training, information systems and operational support it provides, Citizens Advice equips bureaux to deliver the highest quality advice to their local residents. (* Figures correct at 1 April 2010 ) Why choose Citizens Advice
The current turbulent economic climate has seen many more people seeking help from the Citizens Advice service with many of these clients coming from increasingly varied strands of society. We plan on making the future Citizens Advice service as accessible as possible to those that need its help, no matter who they are. We are embarking on plans that will see us improving access to our advice. Getting the right advice to people at the right time is crucial and has immeasurable value to both the individual and their community. Support from people like you will go a long way in helping the service and its volunteers to continue to offer this vital lifeline to those facing difficulties and will help us turn even more lives around. |
With demand for our services steadily increasing, please enable us to reach even more people by supporting the Citizens Advice service through Gold Challenge today. |
Link to Gold Challenge page on Oxfam site (if any)
